Sisolak signs bill to rein in "surprise billing"

[lark]

1. Until I retired, I worked for a physicians billing group and this is what we did.

We had physicians in about 5 hospitals depending on which year it was so we had a lot of these non-contracted issues. We met with the hospital administrators and came up with a policy that we didn't bill our patients at the higher rate. Since it was a manual intervention, the billers sometimes missed this, but my customer service reps. were trained to write off the difference when it was brought to their attention. Wiht HMO's, that meant we wrote off the entire balance, minus a normal co-pay. It was the right thing to do and I'm proud that we had a really good CEO who actually cared about our patients. I worked there until she retired and things started to change then I followed her out the door.