Ripped off at the pharmacy

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I realized it when I went to pick-up and RX for my husband, an expensive form of eye drops for an infection he has in the one eye left that he can barely see out of.

I noted that I'd been ripped off and brought it to the attention of a young man working there who claimed to be the manager of the pharmacy and he was a total idiot and bragging to me about his own "perfect" eyesight.

He charged me double saying there were enough eye drops for 2 mos., hence the double charge being the drops were for just one eye, not two.

I was going to let this go as I am weary of having to fight like a dog for everything I am able to get these days on a medical level; prescription drugs especially for not only him but myself and my own very serious medical problems. How much longer will I be able to keep this up before I too get horribly sick again, too sick to take him for an appt. elsewhere?

However, I kept thinking about that punk pharmacist bragging about his perfect eyesight and the anger did not subside so I decided to contact the BBB and file a complaint (Better Business Bureau).

The BBB did an investigation and found out that what I wrote/complained about was legitimate and truthful and they contacted the pharmacy with my compliant.

The pharmacy called me yesterday and the "real" manager was a man I'd seen there before, not the punk with the "perfect eyesight". He was angry with me for filing the complaint and I told him I had no other option and I did not appreciate being charged for every drop in the bottle and was told that I had been overcharged by my supplemental insurance. He was not at all pleased with the likes of me but who is these days with anyone that dares to challenge ones perceived superiority in life, esp. in the medical industry?

Well, as if this was not enough, I found out that the eye drops (a suspension) are good for 2 weeks after you open the bottle and after that they are useless and must be discarded. So, my case went from one of being overcharged to what I consider to be a form of pharmaceutical malpractice is there is such a thing. Is there?

No one told us about any of this and his eye is not much better at all still after the cataract surgery in Oct. of 2012 and the expired eye drops were being used on and off unknowingly all of this time.

I'm still angry and wondering if the fact that the eye drops being used, many of which should have been discarded, could have harmed the one eye my husband can still see out of a little bit in some way.

I made several calls yesterday and searched the internet and could find no answer to this question.

If anyone happens to know, please advise as I'd really appreciate it very much as I am about ready to try to arrange to some how get my husband to another ophthalmologist somewhere else because this B.S. has been going on too damn long with zero answers as to exactly what went wrong and why is he almost blind now since the cataract surgery?

Thanks again friends. I knew of nowhere else to ask this question sadly and the medical system in this country has gone to hell in a hand basket IMO for those on Medicare. We are being ignored and pushed aside as the doctors around here feel they are underpaid and deserve far more compensation than they receive and are not accepting any more Medicare recipients as patients because they aren't getting enough money for their services which in many cases is a 5-minute office visit that does little if anything best I can tell.