Are you redoing your kitchen and bath? New fixtures? A suggestion.

[Paper Roses]

Background.
Years ago we did a kitchen rehab and put in Peerless faucets. The faucets were supposed to be guaranteed for life. OK, we had a problem with the kitchen faucet. Called Peerless. We would have to remove the faucet, send it to them and wait for assessment and replacement. Could not wait for --however many weeks without a kitchen faucet. We chose to buy a new one. Choice was MOEN , and glad we did.

Throughout the many years we have had to replace a couple of gaskets and another internal part. Don't really know what to call the parts, but that does not matter. We have hard water and it does a job on the plumbing.

The Customer Service people at MOEN have been great. They have replaced the parts needed without any problem. NO questions asked except for me to explain what the problem was.
Today I called again because I had a pinhole leak in the spout. I wanted to ask about any product I could use to repair the pin hole. No questions from them. They are sending me a new spout.

Last August I had called about a gasket in the hot water intake. No problem, they sent a new one immediately. Again, no questions. I am so impressed with their service. There are so many companies that do not seem to care about service. MOEN has been great. Lifetime guarantee has been properly addressed by them. I will recommend them to anyone doing a home improvement job. Impressive!