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DIY & Home Improvement

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Siwsan

(27,626 posts)
Mon Jul 20, 2020, 01:04 PM Jul 2020

The roofing project update [View all]

The first roofing contractor I called (last Monday) said they’d get back with me w/in 72 hours. And, to be fair, they did, to let me know the estimator would be contacting me that day. He finally called on SATURDAY and said he’d be in touch this morning to let me know what time he’d be here to measure the roof. It’s past noon and, so far, no call. And I’m not getting anything (like mowing the back lot) accomplished. I'm not forming a good impression of the company. If they are too busy to follow up, all they need to do is let me know. I'd think better of them than I do, right now.

The second place I called is the one who offered me a great deal by throwing in some other replacements that need doing. And, I just got a follow up call from them. My comfort level with this place is high, since they've done work for me, before, and I've been very pleased with what they've done.

Hmmmm. Who should I go with? Actually, I told the guy, today, that I will give the first place a few more hours but, no doubt, I will be calling him, first thing tomorrow morning, to get things going.

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