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Joinfortmill

(18,624 posts)
5. Here's a good article on the topic. Also, the Ombudsman program is excellent assisting residents
Sun Jun 2, 2024, 11:30 AM
Jun 2024
https://leadingage.org/wifi-considered-a-basic-standard-in-nursing-homes/

'If your nursing home does not have facility-wide WiFi access for all nursing home residents, please complete Attachment C from this memo and email to CMS at CMP-Info@cms.hhs.gov no later than December 22, 2023. CMS will use this information to evaluate whether CMP Reinvestment Program funds could be used for this purpose."

https://ltcombudsman.org/about/about-ombudsman

'Long-term care Ombudsmen are advocates for residents of nursing homes, board and care homes and assisted living facilities. Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If you want, the Ombudsman can assist you with complaints. However, unless you give the Ombudsman permission to share your concerns, these matters are kept confidential. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system.'

My Words: I was a volunteer with this program in FL and, believe me, nursing home staff 'snap to it' when we walk in the door. They don't want us writing them up for an violations that we suspect that will send a regulatory agency in for a full review.

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