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EarlG

(23,058 posts)

2. This is usually fixed by reloading the page

Reply to c-rational (Original post)

Thu Nov 9, 2023, 10:47 AM

Nov 2023

The issue is caused by one of our files failing to load. On a tablet, refreshing the page should clear out the error and fetch the correct files from our server. In 99% of cases, that solves it. However, on rare occasions the issue persists. If it continues, you may want to try restarting your browser. You could also try opening the page in Incognito mode to see if that resolves it.

If the problem still continues, then the next step would be to try clearing your browser cache. If you need assistance with that, please let me know.

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EarlG - I normally view on a Samsung tablet with Chrome and last evening at 10:40 pm the top of the screen went [View all] c-rational Nov 2023 OP

Maybe uninstall Chrome, restart, LuvLoogie Nov 2023 #1

Thanks for the suggestion - clearing the cache worked! c-rational Nov 2023 #6

This is usually fixed by reloading the page EarlG Nov 2023 #2

Thank you EarlG, clearing the cache worked. I can't believe how much c-rational Nov 2023 #4

Since this has been happening so often with tablets, maybe you should add it to your How To DU OP. highplainsdem Nov 2023 #5

I am currently veiwing a Samsung tablet on Chrome, working fine. nt doc03 Nov 2023 #3